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Evidence Guide: PMAOMIR320 - Manage incident response information

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

PMAOMIR320 - Manage incident response information

What evidence can you provide to prove your understanding of each of the following citeria?

Identify incident information needs and sources

  1. Determine the information needs of stakeholders
  2. Identify the sources of required information
  3. Review information currently held/collected by the organisation to determine suitability and accessibility
  4. Prepare processes to obtain information that is not available, suitable or accessible within the organisation
Determine the information needs of stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify the sources of required information

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review information currently held/collected by the organisation to determine suitability and accessibility

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare processes to obtain information that is not available, suitable or accessible within the organisation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop/review incident reporting system

  1. Ensure incident reporting system provides data relevant to the information needs
  2. Ensure incident reporting procedures reflect required process
  3. Arrange for training of people, as required, to use incident reporting system
  4. Monitor use of incident reporting system and recommend improvements, as required
Ensure incident reporting system provides data relevant to the information needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure incident reporting procedures reflect required process

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Arrange for training of people, as required, to use incident reporting system

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor use of incident reporting system and recommend improvements, as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Collect and analyse data

  1. Collect timely and relevant data
  2. Ensure data is suitable for analysis, interpretation and dissemination
  3. Ensure an accurate chronological record of events is maintained
  4. Analyse data to provide required information
Collect timely and relevant data

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure data is suitable for analysis, interpretation and dissemination

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure an accurate chronological record of events is maintained

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse data to provide required information

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record and report information

  1. Report required information and recommendations as required to all stakeholders
  2. Store and retrieve data/information in an appropriate format using appropriate technology
  3. Monitor the performance of the information system and recommend improvements
Report required information and recommendations as required to all stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Store and retrieve data/information in an appropriate format using appropriate technology

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor the performance of the information system and recommend improvements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify incident information needs and sources

1.1

Determine the information needs of stakeholders

1.2

Identify the sources of required information

1.3

Review information currently held/collected by the organisation to determine suitability and accessibility

1.4

Prepare processes to obtain information that is not available, suitable or accessible within the organisation

2

Develop/review incident reporting system

2.1

Ensure incident reporting system provides data relevant to the information needs

2.2

Ensure incident reporting procedures reflect required process

2.3

Arrange for training of people, as required, to use incident reporting system

2.4

Monitor use of incident reporting system and recommend improvements, as required

3

Collect and analyse data

3.1

Collect timely and relevant data

3.2

Ensure data is suitable for analysis, interpretation and dissemination

3.3

Ensure an accurate chronological record of events is maintained

3.4

Analyse data to provide required information

4

Record and report information

4.1

Report required information and recommendations as required to all stakeholders

4.2

Store and retrieve data/information in an appropriate format using appropriate technology

4.3

Monitor the performance of the information system and recommend improvements

Required Skills and Knowledge

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify incident information needs and sources

1.1

Determine the information needs of stakeholders

1.2

Identify the sources of required information

1.3

Review information currently held/collected by the organisation to determine suitability and accessibility

1.4

Prepare processes to obtain information that is not available, suitable or accessible within the organisation

2

Develop/review incident reporting system

2.1

Ensure incident reporting system provides data relevant to the information needs

2.2

Ensure incident reporting procedures reflect required process

2.3

Arrange for training of people, as required, to use incident reporting system

2.4

Monitor use of incident reporting system and recommend improvements, as required

3

Collect and analyse data

3.1

Collect timely and relevant data

3.2

Ensure data is suitable for analysis, interpretation and dissemination

3.3

Ensure an accurate chronological record of events is maintained

3.4

Analyse data to provide required information

4

Record and report information

4.1

Report required information and recommendations as required to all stakeholders

4.2

Store and retrieve data/information in an appropriate format using appropriate technology

4.3

Monitor the performance of the information system and recommend improvements

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria, and include the ability to:

complete written records

provide written and verbal reports

capture and record incident data

ensure data and information is available and relevant to stakeholder needs

sort, prioritise and analyse data to provide timely updates for stakeholders

maintain chronological event recording for post-incident review

ensure effective incident reporting systems are in place and being used

apply basic mathematical processes.

Evidence must be provided that demonstrates knowledge of:

organisational procedures, including those covering:

incident, fire and accident

communication systems

emergency response plans

reporting and information storage

internal and external stakeholders and their typical incident information needs

data collection and collation methods

data analysis and display techniques.

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Regulatory framework

The latest version of all legislation, regulations, industry codes of practice and Australian/international standards, or the version specified by the local regulatory authority, must be used, and include one or more of the following:

legislative requirements, including work health and safety (WHS)

industry codes of practice and guidelines

environmental regulations and guidelines

Australian and other standards

licence and certification requirements

All operations to which this unit applies are subject to stringent health, safety and environment (HSE) requirements, which may be imposed through state/territory or federal legislation, and these must not be compromised at any time. Where there is an apparent conflict between performance criteria and HSE requirements, the HSE requirements take precedence.

Stakeholders

Stakeholders, include one or more of the following:

personnel (employees, management on or off the site/plant/facility)

incident coordination team and incident management team

employee families

authorities

media

community

Data

Data includes one or more of the following:

numbers and placement of internal personnel and incident equipment

numbers and placement of external personnel and equipment

information on casualties, personal details, location and condition

quantities, nature and present condition of materials

arrangement, condition and details of equipment and plant

Analysis

Analysis includes one or more of the following:

mathematical calculations

critical analysis

problem solving

Application of statistical methods is not required as part of this unit, but may be used in some organisations.

Reports and reporting methods

Reports and reporting methods include one or more of the following:

incident information board

regulatory reports

media briefings

information reports to management and workers

recommendations and follow-up reports on changes made